Health Navigation Service

What is Health Navigation?

Navigating the U.S. health system can be confusing—especially if you’re new to the country or unfamiliar with how insurance works. That’s why The Black Car Fund has partnered with ModernMD and Doral Health & Wellness to offer the new Health Navigation service, designed to guide drivers through every step of getting the care they need.

Our dedicated support team will guide you in using your health insurance, completing a preliminary checkup, connecting with primary care, and coordinating any follow-up care you need.

This benefit is only available to drivers enrolled in Drivers Benefits located in NYC and the adjacent areas, as in-person visits are required.

What We Do?

Our Health Navigation service has three core elements:

1. Health Coverage Assessment

   We guide you in using your health insurance to stay healthy and prevent illnesses. Health insurance is important because it helps cover healthcare costs, and connects you to doctors, specialists, and prescription coverage. If you don’t have insurance, we’ll help you get the coverage you need.

    

2. Preliminary Healthcare Screening ModernMD

   You’ll complete a baseline health screening at a participating ModernMD location. This helps identify any health concerns early.

    

3. Connection with Primary & Specialist Care 

   Based on your results, we help you connect with a primary care provider or specialist through our partner, Doral Health & Wellness, or your existing primary care provider, if you have one. You’ll receive guidance throughout the process to ensure you stay on track.

    

When you have access to care and the guidance to use it, your overall wellbeing improves.
 

Who Is Eligible?

This benefit is available to:

• Drivers enrolled in Drivers Benefits who are located in the NYC area.

Enroll Today

Have Questions or Need Assistance?

Our Health Navigation team is here to support you. If you have questions about eligibility, enrollment, or how to use this benefit, you can contact our Health Navigation support team at 929-419-0390.

FAQs

What’s the difference between having health insurance and accessing the Health Navigation service?

Health insurance gives you coverage, but it doesn’t tell you how to use it. Health Navigation service helps you:

• Navigate and make the most of your health insurance to stay healthy and prevent illnesses
• Enroll into health insurance if you don’t currently have coverage
• Get a preliminary medical screening
• Connect with a primary care doctor
• Set up a care path with our Primary Care Partners
• Receive ongoing guidance for your wellbeing – giving you peace of mind.

   

Do I need to have insurance to participate?

Yes. Drivers must have health insurance to participate.
However, if you don’t have insurance yet, we can help you enroll through our Healthcare Enrollment process. This is part of Health Navigation service.

Do I have to pay to get help with health insurance enrollment?

No! Healthcare Enrollment is a free service provided to drivers enrolled in Drivers Benefits. The screening process only takes a few minutes and can help you avoid unnecessary costs.

Already enrolled in Drivers Benefits? 

Then, as an eligible driver you have access to our dental insurance! Download our Drivers Benefits App for more information. To obtain detailed coverage information including disclosures, limitations, and exclusions, log in to the Drivers Benefits App.