Telemedicine

24/7 access to medical consultation by phone, app, or webcam for a number of conditions – including COVID-19 symptoms. Paid for by The Black Car Fund.

What is Telemedicine?

Telemedicine allows you to consult a medical provider by phone, app, or webcam!

Using the Telemedicine service and MeMD’s network of US-licensed, board-certified medical providers, you can connect with a provider online from any location, and receive a diagnosis and personalized treatment plan, including prescriptions* for common medications, when medically necessary.

While Telemedicine can help when you need medical attention, when your regular doctor is not available, on holidays and weekends, or when travel is difficult, it does not replace seeing a doctor in-person for your annual office visit, ongoing treatment, and care.

What medical conditions can Telemedicine address?

  • Abrasions, bruises
  • Colds, flu, and fever
  • Sore throat, cough, congestion
  • Allergies, hives, skin infections
  • Bites and stings
  • Minor headaches, arthritic pains
  • Medication refills (short-term)*
  • Diarrhea, vomiting, nausea
  • Urinary tract infections
  • Headaches, body aches
  • Eye infections, conjunctivitis
  • And more!

MeMD provides online medical consultations with physicians, nurse practitioners, and physician assistants who can write prescriptions when medically necessary and permitted by state law. MeMD is not an online pharmacy, and medications cannot be purchased or dispensed from MeMD directly. MeMD is not a replacement for your primary care physician or an annual doctor’s office visit. MeMD is available 24/7 nationwide, subject to state regulations.

*When medically necessary, MeMD providers can submit a prescription electronically for purchase and pick-up at your local participating pharmacy; however, MeMD providers cannot prescribe elective medications, narcotic pain relievers, or controlled substances. MeMD’s providers are each licensed by the appropriate licensing board for the state in which they are providing services and all have prescriptive authority for each of the states in which they are licensed.

Telemedicine is not available in the state of Washington.

VERY IMPORTANT: IN LIFE-THREATENING EMERGENCIES, CALL 911 or go directly to the nearest hospital emergency room for treatment. If 911 services are not available in your area, call the local police/fire department or go directly to the nearest hospital or emergency room.

Call us at 1-833-814-8590
to speak to a member services representative for assistance with activating and/or using the benefits. Our member service center is open from Monday to Friday from 8am – 8pm.
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